Shipping Policy

Last Updated: January 2026

At Loomsy, we are committed to delivering your handcrafted and handloom products safely and on time. Every order is carefully packed to ensure it reaches you in perfect condition.

Order Processing

• Orders are processed within 7–14 Working days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During festive seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery timelines:

• Within India: 7-14 Working days
• Remote Locations: 7–14 Working days
• International Shipping: Delivery timelines vary based on the destination and customs clearance.

Shipping Charges

• Free shipping on eligible orders within India (as mentioned during checkout).
• Shipping charges, if applicable, will be displayed before payment.
• International shipping charges are calculated based on the destination and package weight.

Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS with a tracking number, allowing you to monitor your shipment in real time.

Delivery

Our delivery partners will attempt delivery to the shipping address provided during checkout. Please ensure your address and contact details are accurate to avoid delays.

Delayed or Lost Shipments

While we strive to deliver every order on time, delays may occasionally occur due to weather conditions, courier issues, public holidays, or unforeseen circumstances. If your order is significantly delayed or appears to be lost, please contact our support team for assistance.

International Orders

For international shipments:

• Customers are responsible for any customs duties, import taxes, or local charges imposed by their country’s customs authorities.
• Delivery times may vary depending on customs clearance and local courier services.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with clear photos of the package and product. We will review your request and provide an appropriate resolution.

Contact Us

If you have any questions about your shipment or delivery, please contact us:

Email: hello@loomsy.in
Phone: +91 98765 43210

Thank you for choosing Loomsy. We appreciate your support for authentic handloom and handcrafted textiles and are committed to delivering a seamless shopping experience.