Terms & Conditions

Last Updated: January 2026

Welcome to Loomsy. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using the Loomsy website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using our website.

2. Products & Availability

We strive to display our products, descriptions, and images as accurately as possible. However, due to the handcrafted nature of our products, slight variations in color, weave, texture, and print may occur and are considered part of their unique character.

All products are subject to availability, and we reserve the right to discontinue or modify products without prior notice.

3. Pricing & Payments

• All prices are listed in Indian Rupees (INR) unless otherwise stated.
• Prices are subject to change without prior notice.
• Payments must be completed through our secure payment partners before an order is processed.

4. Orders

Loomsy reserves the right to accept, reject, or cancel any order due to product availability, pricing errors, suspected fraud, or other unforeseen circumstances. If an order is cancelled after payment, the applicable refund will be processed promptly.

5. Shipping & Delivery

Shipping timelines are estimates and may vary due to courier services, weather conditions, public holidays, or other factors beyond our control. Please refer to our Shipping Policy for complete details.

6. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy. Please review the policy before requesting a return or exchange.

7. Intellectual Property

All content on the Loomsy website, including text, images, logos, graphics, product descriptions, and designs, is the property of Loomsy and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Responsibilities

You agree to:

• Provide accurate and complete information while placing orders.
• Use the website only for lawful purposes.
• Not engage in activities that may disrupt or compromise the security of the website.

9. Limitation of Liability

Loomsy shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, except where required by applicable law.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: hello@loomsy.in
Phone: +91 98765 43210

Thank you for choosing Loomsy. We appreciate your trust and look forward to providing you with authentic handloom and handcrafted textiles, thoughtfully crafted with care.